Last Updated January 5, 2015
(Continental United States Only)
QUICK GUIDE TO CONTENTS
Information You Provide to Us
You can visit the Website to read and learn about Alpha Magnet products, services and applications without telling us who you are and without revealing any personally identifiable information. However, to use certain features, access downloadable content or to participate in any special programs, you may need to provide certain personal information.
The Website may ask you to provide information that could reasonably be used to contact you or to identify you personally (such as your name, e-mail address, company name, telephone number, or location (“Personal Information”)). For example, Alpha Magnet collects Personal Information when you subscribe for our newsletter. The Website may also ask you to provide other information about yourself, such as demographic information or certain information about your preferences and interests. If we combine demographic or other information we collect about you with Personal Information about you, we will treat the combined information as Personal Information. If you do not want your Personal Information collected, please do not submit it.
Information We Collect Automatically
Whenever you visit or interact with the Website, Alpha Magnet, as well as Website service providers of Alpha Magnet, may use a variety of technologies that automatically or passively collect information about how the Website are accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, and the preceding page views. This statistical data provides us with information about the use of the Website, such as how many visitors visit a specific page on the Website, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information is generally non-identifying, but if Alpha Magnet associates it with you as a specific and identifiable person, Alpha Magnet treats it as Personal Information.
Alpha Magnet also automatically collects your IP address or other unique identifier (“Device Identifier”) for the computer, mobile device, technology or other device (collectively, “Device”) you use to access the Website. A Device Identifier is a number that is automatically assigned to your Device when you access a Website or its servers, and our computers identify your Device by its Device Identifier.
The tracking technologies used on the Website to collect Usage Information, including Device Identifiers, may include, without limitation:
Cookies. Cookies are data files placed on a Device when it is used to visit the Website. We may place cookies or similar files on your Device for security purposes, to tailor our communications with you, facilitate Website navigation and to personalize your experience while visiting our Website. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our Website and pages visited. Cookies and other tracking technologies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Website; and determine the correlation between Alpha Magnet customers and the Website they visit. If you would prefer not to accept cookies, you can change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or set your browser to automatically not accept any cookies. However, please be aware that some features and services on our Website may not work properly. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Pixel tags. A pixel tag is a transparent graphic image, sometimes called a web beacon, clear GIFs or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed. In addition, a pixel tag may tell your browser to get content from another server. In order to ensure the safekeeping of your information, network advertising companies and publishers are not permitted to directly collect Personal Information on our Website.
Alpha Magnet uses the information we collect about and from you for a variety of business purposes, including for example, to: respond to your questions and requests such as requests for quotations; newsletter subscription service information; enable you to participate in promotional activities, or other Programs; provide you with access to certain services, areas and features of the Website; verify your identity; communicate with you about your subscription services and activities on the Website and, in our discretion, changes to any Alpha Magnet policy; tailor content, advertisements, and offers we serve you; improve the Website; process transactions; for internal business purposes; and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent.
Third Parties Providing Services On Our Behalf. In order to carry out your requests, such as to subscribe to information services, and to make various features, services and materials available to you through the Website, and to respond to your inquiries, we may share your Personal Information, or Usage Information with third parties that perform functions on our behalf (or on behalf of our partners), such as companies or individuals that: process payments for products and services, host or operate our Website; analyze data; provide customer service; sponsors or other third parties that participate in or administer our Programs or provide marketing assistance.
Surveys: We may ask you to provide certain demographic information when we conduct surveys on the Website. We may use the information that you submit, including your responses to the survey questions, for the purposes identified to you prior to your participation in the survey. In some cases, we may publish the results of the survey, but will do so only as aggregate information and you will not be individually identified. As we may be conducting certain surveys with our business partners or other third parties, we may also share the anonymous results of those surveys with those third parties, but we will not share Personal Information.
The Website gives you choices. If you choose to receive emails from us about products and other information, we strive to keep your Personal Information updated and accurate.
If you are participating in a Program, you may be able to access and update the information you provided as part of your participation in the Program. For example, if you subscribe to newsletter services, you may be able to access and update the information you provided as part of your newsletter subscription. Please see the section of the Website concerning the specific Program to determine if you are able to access your information and how to do so. If you receive an email, you may opt out an anytime by following the opt out instructions provided in the email you receive.
In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Website. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.
The Website is not intended for children under the age of 13. Alpha Magnet does not knowingly collect Personal Information from children that young. If you are under the age of 13, please do not submit your e-mail address or any other Personal Information to us through the Website.
We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Website and provide us with your information at your own risk.
When making a purchase on the Website, you must make an electronic payment. Your credit card information is collected and stored in a secure encrypted format by a third party payment processor of Alpha Magnet, whose expertise is in the handling of such sensitive financial information. Alpha Magnet does not collect, view, store or transmit any credit card information.
Beware of Phishing Scams: There have been noticeable increases in the number of suspicious e-mails claiming that the e-mail recipient has won a lottery or other promotion.
This type of e-mail solicitation is known commonly as a “phishing” scam, with the primary objective being to obtain one’s personal information. This information can then be utilized to steal a person’s identity. For example, a “Lottery” phishing scam is often sent from Chinese (.cn), German (.de) or British (.co.uk) addresses but can originate from anywhere and look very official even to the most savvy of Internet users. Alpha Magnet will never ask you to send passwords, login names, Social Security numbers, or other personal information through e-mail or U.S. mail or fax or text message. If you receive an email or letter by U.S. Mail or fax or text message from Alpha Magnet asking you to update your credit card information, do not respond: this is a phishing scam. Recipients of suspicious e-mail like this should delete the message from their in-box and, if possible, update their e-mail filter settings to block e-mails from the e-mail address being used. The Federal Trade Commission and the Anti-phishing Workgroup are also good sources of information about these types of security threats and how they may be reported to the authorities.
The Website is operated in the United States. Given that we are an international business, our use of your information necessarily involves the transmission of data on an international basis. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Website, or providing us with any information, you consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen.
To contact us with a question call us at 1-714-701-6780 or mail your inquiry to:
Alpha Magnet, LLC.
18200 Yorba Linda Blvd. Suite 209
Yorba Linda, California, 92886